• Important information about making an appointment.

    Important information about making an appointment

Terms & conditions

  • 24 hours notice is required for cancelling any appointment. Less than the required notice will result in a 50% charge of your treatment.
  • A credit/debit card number or a 50% deposit is required on all packages to confirm bookings.
  • Gift Vouchers are all issued with an expiry date of 12 months and cannot be redeemed after this date has expired under any circumstances.
  • Gift Vouchers are non-refundable. If the required cancellation notice is not given, the gift voucher will be deemed void.
  • Prepayments / deposits are non-refundable if the required cancellation notice is not given.
  • There are no refunds on unused prepaid courses.
  • For all new clients, we politely request you arrive ten minutes early for your appointment to fill out a consultation card. If you are running late for your appointment please let us know.